Glossary

    WhatsApp Business Web and shared team inboxes

    Understand browser access, linked devices, and the next step for a growing team.

    Shared team contextSetup guidanceCurrent provider rules

    What you get

    Everything you need, in one workspace

    Know what browser access provides

    WhatsApp Web lets you work with a linked account in a browser. Device and feature eligibility follows WhatsApp’s current rules.

    List the missing team controls

    Check whether your operation needs individual roles, assignments, notes, automation, or other connected channels.

    Evaluate the shared inbox

    Test a Greenbubble workflow with a connected business channel and individual agents before changing your live setup.

    Reviewed October 10, 2026

    What the browser view is, and when teams outgrow it

    Understand browser access, linked devices, and the next step for a growing team.

    Know what browser access provides

    WhatsApp Web lets you work with a linked account in a browser. Device and feature eligibility follows WhatsApp’s current rules.

    List the missing team controls

    Check whether your operation needs individual roles, assignments, notes, automation, or other connected channels.

    Evaluate the shared inbox

    Test a Greenbubble workflow with a connected business channel and individual agents before changing your live setup.

    A practical first test

    1. Write down the customer request or business event you want to handle.
    2. Confirm the connected channel, account eligibility, and plan capacity.
    3. Preview the message and test assignment or human handoff with a small audience.
    4. Review delivery, replies, and failures before enabling a wider workflow.

    Software and provider costs

    Use the current Greenbubble plans for software capacity and the official WhatsApp pricing page for provider charges. A software quota does not include provider fees.

    Your next step

    Start your 14-day Pro trial · Book a workflow demo · See the setup documentation

    FAQ

    Questions, answered

    How do I try this workflow in Greenbubble?

    Create an account to start a 14-day Pro trial. Test a connected channel and a small workflow before expanding. After the trial, the account transitions to Free; provider messaging charges remain separate.

    What does the software plan include?

    The pricing page shows current software prices, team and workspace capacity, messages, automation flows, and AI actions. The app confirms the selected plan before payment.

    Are WhatsApp provider fees included?

    No. Greenbubble software fees and published capacity are separate from WhatsApp provider charges. Use Meta’s current pricing page for delivered-message rates, message categories, market differences, and any applicable exceptions.

    Beyond the browser view

    Run WhatsApp for the whole team on the official API.

    Try a connected channel and a reviewed workflow before expanding your rollout.