Frequently Asked Questions

WhatsApp Cloud API is the official API provided by Meta that allows businesses to send and receive messages on WhatsApp at scale. It enables automated messaging, customer support, and marketing campaigns while ensuring compliance with WhatsApp's business policies.

Getting started is simple! Sign up for an account, verify your WhatsApp Business Account, and follow our setup wizard to configure your first messaging campaign. Our support team is available to help you every step of the way.

We offer flexible pricing plans based on your messaging volume and features needed. Plans start from $6/month for small businesses and scale up for enterprises. Contact our sales team for custom pricing options.

Yes! We support integrations with popular CRM platforms including Salesforce, HubSpot, Pipedrive, and more. We also provide REST APIs for custom integrations with your existing systems.

Message limits depend on your chosen plan and WhatsApp's rate limiting policies. We help you stay within WhatsApp's guidelines while maximizing your messaging capacity. Enterprise plans offer higher message volumes.

Our visual chatbot builder makes it easy to create intelligent bots without coding. Simply drag and drop conversation flows, set up triggers, and customize responses. You can also integrate AI for more sophisticated conversations.

We offer 24/7 customer support through multiple channels including live chat, email, and phone. Enterprise customers also get dedicated account managers and priority support.

We take security seriously. All data is encrypted in transit and at rest, we're SOC 2 compliant, and we follow strict data privacy regulations including GDPR. Your customer data remains secure and private.

Absolutely! We offer a 14-day free trial that includes access to most features. No credit card required to get started. You can upgrade to a paid plan anytime during or after your trial.

We actively monitor WhatsApp policy changes and update our platform accordingly. Our compliance team ensures all features remain within WhatsApp's guidelines, and we notify users of any important policy updates.

Message templates are created through our template manager and must be approved by WhatsApp before use. We provide pre-built templates for common use cases and help you create custom ones that comply with WhatsApp's template policies.

Yes! Our platform supports international messaging to over 180 countries. Pricing varies by destination, and we provide detailed analytics to help you optimize your global messaging campaigns.