Use the official web app
WhatsApp Web is an official interface for a linked WhatsApp account. Check WhatsApp’s current linked-device requirements for your account.
WhatsApp on the Web
WhatsApp on the web for teams
Understand WhatsApp Web and when a shared inbox is a better fit.
Shared team contextSetup guidanceCurrent provider rules
What you get
Everything you need, in one workspace
Identify the team bottleneck
Shared customer context, ownership, and follow-up become more important as agents and channels grow.
Move the workflow carefully
Greenbubble gives your team individual access and shared conversations. Confirm number and onboarding eligibility before changing a live channel.
Reviewed October 10, 2026
How business WhatsApp connects for teams
Understand WhatsApp Web and when a shared inbox is a better fit.
Use the official web app
WhatsApp Web is an official interface for a linked WhatsApp account. Check WhatsApp’s current linked-device requirements for your account.
Identify the team bottleneck
Shared customer context, ownership, and follow-up become more important as agents and channels grow.
Move the workflow carefully
Greenbubble gives your team individual access and shared conversations. Confirm number and onboarding eligibility before changing a live channel.
A practical first test
- Write down the customer request or business event you want to handle.
- Confirm the connected channel, account eligibility, and plan capacity.
- Preview the message and test assignment or human handoff with a small audience.
- Review delivery, replies, and failures before enabling a wider workflow.
Software and provider costs
Use the current Greenbubble plans for software capacity and the official WhatsApp pricing page for provider charges. A software quota does not include provider fees.
Your next step
Start your 14-day Pro trial · Book a workflow demo · See the setup documentation
FAQ
Questions, answered
How do I try this workflow in Greenbubble?
Create an account to start a 14-day Pro trial. Test a connected channel and a small workflow before expanding. After the trial, the account transitions to Free; provider messaging charges remain separate.
What does the software plan include?
The pricing page shows current software prices, team and workspace capacity, messages, automation flows, and AI actions. The app confirms the selected plan before payment.
Are WhatsApp provider fees included?
No. Greenbubble software fees and published capacity are separate from WhatsApp provider charges. Use Meta’s current pricing page for delivered-message rates, message categories, market differences, and any applicable exceptions.
Keep reading
Related guides and resources
Connect the official way
Give your whole team WhatsApp in the browser.
Try a connected channel and a reviewed workflow before expanding your rollout.