Product walkthrough
From a customer enquiry to a clear next action.
Explore the sample workflow, then try it with your connected channel. Start with a 14-day Pro trial; your account moves to Free afterward.
Start free trialReceive and understand
A customer asks about a product. The inbox keeps the channel and customer context visible.
Try this in your trial: Check that the connected channel receives the test enquiry.
Explore this capability →Illustrative preview with sample conversations. Your live channel, permissions, and configuration determine the available actions.
Unibox
All customer conversations
Maya Chen
Northstar Retail · Active now
Hi, I saw your automation platform on Instagram. Can it manage our other messaging channels too?
10:40
Yes. Your team can manage WhatsApp, Instagram, Messenger, and Telegram from one Unibox, with shared customer context.
Can you share the latest product catalog?
10:42
