Shared Messenger inbox
Reply to Page messages as a team with assignments, history, notes, and quick replies.
Facebook Messenger and Pages
Keep Messenger conversations and Facebook leads in one place.
Connect your Facebook Pages, reply to Messenger conversations, collect Lead Ads and forms, and send each new lead to the right teammate.
Facebook Page access and official Meta authorization with the required permissions.
Connected channel
Northstar workspace
Conversations
Live
Routed into Unibox
Automations
Active
Validated and published
New customer conversation
Assigned automatically · Customer record matched
Follow-up started
Customer details saved · Team notified
What your team can do
Turn every message into clear, trackable work.
Lead Ads become contacts
Sync form submissions, match the fields, and create useful customer records automatically.
Faster follow-up
Send a reply, add tags, ask qualifying questions, and assign an owner as soon as a lead arrives.
Channel features
Use the channel’s best features in one shared workspace.
Facebook Pages
Messenger inbox
Lead Ads sync
Instant Forms
Field mapping
Comment workflows
Campaign messaging
Delivery reporting
How setup works
Connect the channel in a few clear steps.
- 01Use a Facebook profile with full control of the Page.
- 02Connect the right Pages and allow messaging and lead access.
- 03Choose your lead forms and match their fields to Greenbubble contacts.
- 04Submit a test lead and check that the message and assignment work.
A useful automation
Move from a new message to the right next step.
Automations can update customer details, route conversations, and hand work to a person when needed.
TriggerNew Lead Ad form is submitted
DecisionCheck the answers and campaign
ActionCreate the contact and send a confirmation
HandoffAssign the lead to the right sales team
Add Facebook Messenger to your Greenbubble inbox.
Connect the channel, bring conversations into Unibox, and build the follow-up your team needs.