Data processing · Updated October 10, 2026
Data processing and responsibilities
Understand what information your messaging workflow uses and request the documentation your organization needs before rollout.
What the service processes
Depending on the channels and workflows you configure, Greenbubble processes account details, customer contact information, messages and media, channel identifiers, team assignments, campaign activity, and automation events. Connected providers and integrations may process information under their own terms.
Your organization’s responsibilities
Use information you are authorized to process, collect the permissions required for your messaging purpose, respect opt-outs, and restrict team and integration access. Review the data sent to each connected provider, including any configured AI service.
Access and security
Greenbubble uses authenticated account access, workspace scoping, role-based permissions, and HTTPS for its public web and API endpoints. API and MCP access follows the permissions of the credentials used. These controls do not make the complete business workflow end-to-end encrypted.
Review security and rollout questions →Regions, retention, and connected services
Request the current hosting-region, subprocessor, backup, retention, and deletion details for your intended setup. Requirements can vary with connected channels, storage, integrations, and AI providers. Do not assume a fixed retention period, an EEA-only deployment, or a particular certification from this page.
Procurement and data requests
Contact Greenbubble for the applicable agreement and current assurance documentation, or to request help with access, export, or deletion. Confirm the scope and responsibilities for your rollout before signing an agreement or sending regulated information.
Contact Greenbubble