Shared Inbox

    WhatsApp Team Inbox. One Dashboard.

    Manage every WhatsApp conversation in a shared team inbox. Auto-assign chats to agents, automate follow-ups, and never miss a customer message again.

    Auto-assignmentAI suggestionsCRM syncTeam analytics
    View Pricing
    Team Inbox
    12 open
    P
    Priya S.2m

    When will my order arrive?

    Rahul
    C
    Carlos M.8m

    I need help with my subscription

    Aisha
    A
    Anjali R.15m

    Thanks! That was super helpful 🙏

    You
    D
    David K.22m

    Can I get a refund for my order?

    Unassigned
    4 agents online
    Avg reply: 1m 42s

    Resolution Rate

    94%

    3x

    Faster Response Time

    vs individual inboxes

    100%

    Message Visibility

    No missed conversations

    ∞

    Team Members

    All plans included

    <2min

    Avg First Response

    With auto-assignment

    Platform Features

    Built for Teams That Can't Miss a Message

    Everything your support, sales, and success teams need to manage WhatsApp at scale.

    Unified Team Inbox

    Every WhatsApp conversation from all your customers in one place. No more juggling multiple phones or accounts — your whole team works from one dashboard.

    Smart Chat Assignment

    Route conversations to the right agent automatically based on rules, availability, or skills. Manual reassignment available with one click.

    AI-Powered Suggestions

    Get AI-drafted reply suggestions based on conversation context and your past responses. Reply faster without sacrificing quality.

    CRM & Webhook Sync

    Automatically export collected customer info to your CRM or Google Sheets via webhooks. Zero manual data entry.

    Automated Follow-Ups

    Set timed follow-up sequences that trigger automatically. Stay connected with customers even outside the 24-hour messaging window.

    Team Performance Analytics

    Track response times, resolution rates, and agent performance. Identify bottlenecks and optimize your support workflow with real data.

    How It Works

    From Inbox Chaos to Organized in Minutes

    01

    All Messages, One Place

    Every inbound WhatsApp message lands in your shared inbox — visible to your whole team in real time. No conversation gets missed.

    02

    Assign to the Right Agent

    Route chats manually or set up auto-assignment rules. Each agent sees only their assigned conversations, reducing noise.

    03

    Reply with Context

    See full conversation history, customer tags, CRM data, and AI suggestions — all in one panel. Respond faster and smarter.

    04

    Track & Improve

    Monitor first-response times, resolution rates, and team activity. Use the data to coach agents and reduce churn.

    Use Cases

    Teams Winning with Shared Inbox

    🛒

    eCommerce

    Order Support at Scale

    80% reduction in response time

    🏥

    Healthcare

    Patient Query Management

    Zero missed appointments

    🎓

    EdTech

    Student Onboarding

    3x faster enrollment flow

    🏦

    Finance

    Lead Qualification

    40% more qualified leads

    Get Started Today

    Stop Losing Customers to
    Slow Response Times.

    Join 10,000+ businesses using GreenBubble's shared inbox to respond faster, close more deals, and keep customers happy.

    Book a Demo