One inbox for the team
Manage every conversation with assignments, notes, tags, media, and customer history.
Official WhatsApp Cloud API
Manage every WhatsApp conversation in one shared inbox.
Connect through Meta Embedded Signup, reply as a team, send approved campaigns, and automate support, sales, and order updates.
Official Cloud API connection. No linked-device or QR-based setup.
Connected channel
Northstar workspace
Conversations
Live
Routed into Unibox
Automations
Active
Validated and published
New customer conversation
Assigned automatically · Customer record matched
Follow-up started
Customer details saved · Team notified
What your team can do
Turn every message into clear, trackable work.
Approved campaigns
Use approved templates, choose your audience, schedule sends, and see delivery results.
Sell and serve in chat
Connect catalogs, forms, appointments, payments, and order updates to conversations.
Channel features
Use the channel’s best features in one shared workspace.
Meta Embedded Signup
Approved templates
Broadcast campaigns
Media messaging
Catalogs and products
WhatsApp Forms
Appointment journeys
Message delivery logs
How setup works
Connect the channel in a few clear steps.
- 01Choose the Greenbubble workspace for this WhatsApp number.
- 02Complete Meta Embedded Signup with the correct Business Portfolio.
- 03Verify the business phone number and confirm that new messages arrive.
- 04Send a test message, add your team, and turn on the automations you need.
A useful automation
Move from a new message to the right next step.
Automations can update customer details, route conversations, and hand work to a person when needed.
TriggerCustomer asks about a product
DecisionCheck the product and reply window
ActionSave the interest and send the right information
HandoffAssign interested customers to Sales
Add Whatsapp to your Greenbubble inbox.
Connect the channel, bring conversations into Unibox, and build the follow-up your team needs.