Add a clear entry point
Link a customer-facing button to your business WhatsApp destination and explain what the visitor can expect.
WhatsApp for Website
Connect website visitors with your WhatsApp team
Make the next step clear and route incoming enquiries to the right person.
Shared team contextSetup guidanceCurrent provider rules
What you get
Everything you need, in one workspace
Preserve the enquiry context
Use a relevant starting message and permitted attribution. Avoid placing sensitive visitor data in a URL.
Plan the response
Connect the channel to Unibox, assign ownership, and test the path on mobile. A click-to-chat link is not a separate web-chat channel.
Reviewed October 10, 2026
From click-to-chat to a routed widget
Make the next step clear and route incoming enquiries to the right person.
Add a clear entry point
Link a customer-facing button to your business WhatsApp destination and explain what the visitor can expect.
Preserve the enquiry context
Use a relevant starting message and permitted attribution. Avoid placing sensitive visitor data in a URL.
Plan the response
Connect the channel to Unibox, assign ownership, and test the path on mobile. A click-to-chat link is not a separate web-chat channel.
A practical first test
- Write down the customer request or business event you want to handle.
- Confirm the connected channel, account eligibility, and plan capacity.
- Preview the message and test assignment or human handoff with a small audience.
- Review delivery, replies, and failures before enabling a wider workflow.
Software and provider costs
Use the current Greenbubble plans for software capacity and the official WhatsApp pricing page for provider charges. A software quota does not include provider fees.
Your next step
Start your 14-day Pro trial · Book a workflow demo · See the setup documentation
FAQ
Questions, answered
How do I try this workflow in Greenbubble?
Create an account to start a 14-day Pro trial. Test a connected channel and a small workflow before expanding. After the trial, the account transitions to Free; provider messaging charges remain separate.
What does the software plan include?
The pricing page shows current software prices, team and workspace capacity, messages, automation flows, and AI actions. The app confirms the selected plan before payment.
Are WhatsApp provider fees included?
No. Greenbubble software fees and published capacity are separate from WhatsApp provider charges. Use Meta’s current pricing page for delivered-message rates, message categories, market differences, and any applicable exceptions.
Keep reading
Related guides and resources
Meet visitors where they are
Turn website traffic into WhatsApp conversations.
Try a connected channel and a reviewed workflow before expanding your rollout.