WhatsApp for Shopify stores.
Send cart recovery, order confirmations, shipping updates, and 1:1 support on WhatsApp — triggered by real Shopify webhook events and routed to the right contact by your Shopify customer tags.
8
Shopify Events
Subscribed in real time
1
Private App
No developer needed
Tags
Customer Segments
Synced on every update
Multi
Store Support
From a single workspace
Eight standard Shopify events, one WhatsApp workflow.
Greenbubble listens to the webhook events that already drive your Shopify store — no polling, no delays, no missed triggers.
checkouts/updateCart abandonment
A checkout is created or updated but no order follows. Trigger the Greenbubble cart-recovery template after a configurable wait.
orders/createOrder confirmation
A new order is placed. Send an instant WhatsApp confirmation with line items, total, and the order URL.
orders/fulfilledShipment confirmed
A fulfillment is created with tracking. Send the carrier name, tracking URL, and a tap-to-track CTA.
fulfillments/updateOut for delivery
Status moves to in_transit or out_for_delivery. Send a delivery-day reminder at the configured hour.
refunds/createRefund processed
A refund is issued. Send the refund amount, items affected, and a CSAT link for service recovery.
orders/cancelledOrder cancelled
An order is cancelled. Send a clean cancellation message and a re-purchase CTA only to opted-in contacts.
customers/createNew customer welcome
A new customer account is created. Trigger the welcome template once opt-in is confirmed.
customers/updateSegment refresh
A customer record is updated. Synced tags push into the matching Greenbubble segment for broadcast and re-engagement.
Built specifically for Shopify commerce
Not a generic e-commerce module. Greenbubble's Shopify integration matches the way modern Shopify stores actually grow.
Webhook-native integration
Listens to standard Shopify webhook events in real time — no polling, no batch delay, fewer missed triggers.
Customer tags become segments
Your Shopify customer tags (VIP, Repeat buyer, LTV brackets) automatically become WhatsApp broadcast and automation audiences.
Multiple stores, one workspace
Run one or many Shopify stores from the same Greenbubble account. Each store keeps its own templates, events, and inbox routing.
Routing into the shared inbox
Inbound replies land in your shared inbox next to conversations from every other channel — Instagram, Messenger, Telegram, web chat.
Opt-in only — never spam
Greenbubble only sends to contacts who have explicitly opted in to WhatsApp. Recipients from checkout or keyword-join flows are stamped with consent.
Order + shipment templates
Pre-approved WhatsApp message templates for the standard commerce flows, ready to customize per store.
Connected in under five minutes.
Connect your store
In your Shopify admin, create a private app and share the credentials with Greenbubble. Pick the webhook events you want to subscribe to.
Map customer tags to segments
Choose which customer tags become WhatsApp broadcast segments. Existing tags stay intact in Shopify; Greenbubble mirrors them in real time.
Approve templates and turn on flows
Approve the standard WhatsApp message templates for order confirmation, shipment, refund, and cart recovery. Turn on the flows you want.
Shopify + Greenbubble? Common questions.
Ready to put your Shopify orders on WhatsApp?
Connect your store, approve the templates, and start sending cart recovery, order updates, and post-purchase messages in real time.