Send and receive WhatsApp, Instagram, Facebook Messenger, and Telegram against the Leads, Contacts, and Opportunities your sales team already works in.
Inbound WhatsApp numbers create or update Salesforce Leads and Contacts. Phone, name, source, and consent flow both ways automatically.
Drop "Send WhatsApp" or "Send WhatsApp Template" into any Salesforce Flow. Trigger on record change, schedule, or Platform Event.
Push Opportunity stage changes into WhatsApp send logic — fire the right template at the right moment, gated by consent.
Open Salesforce Cases from inbound WhatsApp activity. Owner routing respects round-robin, queue, and skill rules you already use.
Suppressed records in Salesforce never receive WhatsApp messages. Opt-in timestamps reconcile across both systems.
No managed-package gotchas. Greenbubble uses REST, Streaming API, and Platform Events — the same surface Salesforce admins already audit.
OAuth or username-password flow. Greenbubble never stores Salesforce credentials — it uses a refresh token rotated automatically.
Decide which objects sync (Lead, Contact, Opportunity), and which events should trigger WhatsApp sends.
Submit and approve WhatsApp templates through Greenbubble, then drop Flow actions into your existing Salesforce automations.
Native Greenbubble for Salesforce — Lead & Contact upserts, Flow actions, Cases from chat. No developer, no middleware.