Glossary

    WhatsApp conversation visibility for an authorized team

    Review business conversations and message status with appropriate access and a clear purpose.

    Shared team contextSetup guidanceCurrent provider rules

    What you get

    Everything you need, in one workspace

    Set an appropriate scope

    Review only business conversations your organization is authorized to process. Greenbubble is not a tool for monitoring someone’s personal WhatsApp account.

    Use roles and ownership

    Limit access to the relevant workspace and role. Establish internal expectations for notes, assignment, and operational review.

    Review service quality

    Use the message and campaign information available in your account to find missed handoffs and failures. Confirm reporting coverage before promising a formal audit trail.

    Reviewed October 10, 2026

    Monitoring for quality and compliance

    Review business conversations and message status with appropriate access and a clear purpose.

    Set an appropriate scope

    Review only business conversations your organization is authorized to process. Greenbubble is not a tool for monitoring someone’s personal WhatsApp account.

    Use roles and ownership

    Limit access to the relevant workspace and role. Establish internal expectations for notes, assignment, and operational review.

    Review service quality

    Use the message and campaign information available in your account to find missed handoffs and failures. Confirm reporting coverage before promising a formal audit trail.

    A practical first test

    1. Write down the customer request or business event you want to handle.
    2. Confirm the connected channel, account eligibility, and plan capacity.
    3. Preview the message and test assignment or human handoff with a small audience.
    4. Review delivery, replies, and failures before enabling a wider workflow.

    Software and provider costs

    Use the current Greenbubble plans for software capacity and the official WhatsApp pricing page for provider charges. A software quota does not include provider fees.

    Your next step

    Start your 14-day Pro trial · Book a workflow demo · See the setup documentation

    FAQ

    Questions, answered

    How do I try this workflow in Greenbubble?

    Create an account to start a 14-day Pro trial. Test a connected channel and a small workflow before expanding. After the trial, the account transitions to Free; provider messaging charges remain separate.

    What does the software plan include?

    The pricing page shows current software prices, team and workspace capacity, messages, automation flows, and AI actions. The app confirms the selected plan before payment.

    Are WhatsApp provider fees included?

    No. Greenbubble software fees and published capacity are separate from WhatsApp provider charges. Use Meta’s current pricing page for delivered-message rates, message categories, market differences, and any applicable exceptions.

    Audit-ready messaging

    Capture, review, and retain every conversation.

    Try a connected channel and a reviewed workflow before expanding your rollout.